Refund Policy

1. Overview

This Refund Policy explains when and how you may request a refund for a purchase made on CVTiger.

By purchasing a paid plan, you agree to the terms described below.

2. 7-Day Refund Window

You may request a refund within 7 calendar days of your purchase, provided you have a genuine issue with the service.

The 7-day period is counted from the date and time your payment is successfully completed.

Requests submitted after the 7-day window may not be eligible for a refund.

3. How to Request a Refund

To request a refund, contact us at support@cvtiger.tech from the email address associated with your account and include:

• The email address on your CVTiger account
• The approximate date of purchase
• The transaction or payment reference, if available
• A short description of the issue you experienced

We may ask for additional details to verify your purchase and understand the issue before processing a request.

4. How Refunds Are Processed

Approved refunds are returned to the original payment method used for the purchase.

The time it takes for a refunded amount to appear in your account depends on your bank or payment provider.

Where a subscription is refunded, related premium access may be removed.

5. Cancelling Auto-Renewal

Cancelling auto-renewal is separate from requesting a refund.

If you are on a recurring plan, you can turn off auto-renewal at any time from your account Settings to prevent future charges.

Cancelling auto-renewal stops future renewals but does not automatically refund a payment that has already been made.

6. Changes to This Policy

We may update this Refund Policy from time to time. The current version will always be available on this page.

7. Contact

For any refund questions, contact us at support@cvtiger.tech.