Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, information generated through your use of the service, and certain information collected automatically.

Account Information

When you create an account, we may collect:

• Name
• Email address
• Login credentials or authentication information
• Profile information
• Account preferences

If you use a third-party authentication provider, such as Google Sign-In, we may receive information that provider makes available to us, subject to your settings with that provider.

Resume and Career Information

When you create or edit a resume, you may provide information such as:

• Full name
• Contact information
• Location
• Professional summary
• Employment history
• Job titles
• Education
• Skills
• Projects
• Certifications
• Internships
• Awards and achievements
• Languages
• Professional links
• Other information you choose to include in your resume

Some resume information may be personal or professionally sensitive. You should only provide information that you are comfortable storing and processing through CVTiger.

Payment Information

When you purchase a paid service, payment processing may be handled by third-party payment providers.

We may receive information such as:

• Transaction ID
• Payment status
• Amount paid
• Currency
• Payment date
• Subscription or plan information

We generally do not need to store your complete card number, CVV or other full payment credentials ourselves when payment is processed by a third-party payment provider.

Information Collected Automatically

When you access CVTiger, we may automatically collect information such as:

• IP address
• Browser type
• Device type
• Operating system
• Approximate location derived from IP address
• Pages visited
• Features used
• Referring pages
• Date and time of access
• Error and diagnostic information

We use this information to operate, secure and improve the service.

2. How We Use Your Information

We may use personal information to:

• Create and manage your account
• Provide the CVTiger service
• Save and display your resumes
• Generate or improve resume content using available AI features
• Provide templates and resume tools
• Generate and deliver resume files
• Process payments
• Manage subscriptions and purchases
• Provide customer support
• Respond to requests
• Detect fraud, abuse and security threats
• Maintain and secure our systems
• Diagnose technical problems
• Improve our products and user experience
• Understand aggregate usage trends
• Communicate important service-related information
• Comply with applicable legal obligations

We do not use your resume information for purposes unrelated to providing, securing or improving CVTiger unless permitted by applicable law or you have otherwise provided appropriate permission.

3. AI Processing

Some CVTiger features may use artificial intelligence or machine-learning services to help generate, rewrite, summarize or improve resume content.

When you use an AI-powered feature, information necessary to provide that feature may be processed by CVTiger and, where applicable, by the third-party technology providers we use to operate the feature.

We aim to send only information reasonably necessary to provide the requested functionality.

You should avoid submitting highly sensitive personal information that is not necessary for creating your resume.

CVTiger does not guarantee that AI-generated content will always be accurate, complete or suitable for a particular job application.

You are responsible for reviewing AI-generated content before using it.

4. How We Share Information

We may share information with service providers that help us operate CVTiger.

Depending on the features you use, these providers may include:

• Cloud hosting providers
• Database providers
• Authentication providers
• AI technology providers
• Payment processors
• Analytics providers
• Email providers
• Security and fraud-prevention providers
• File storage or delivery providers

These providers are permitted to process information only as necessary to provide their services to us, subject to their applicable terms and privacy practices.

We may also disclose information:

• When required by law
• In response to valid legal requests
• To protect the rights, safety or property of CVTiger, our users or others
• To investigate fraud, abuse or security incidents
• In connection with a merger, acquisition, financing, restructuring or sale of assets

We do not sell your personal information as a standalone product.

5. Your Resume Data

Your resume belongs to you.

You are responsible for ensuring that the information you provide is accurate and that you have the right to use information belonging to other people that you submit to CVTiger.

We use your resume information to provide the services you request.

We do not publicly display your resume unless you explicitly choose a feature that requires public sharing.

6. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide the service
• Maintain your account
• Complete transactions
• Meet legal and accounting obligations
• Resolve disputes
• Prevent fraud and abuse
• Enforce our agreements

If you delete your account, we will delete or anonymize personal information where reasonably possible, subject to information we are required or permitted to retain for legitimate legal, security, accounting or operational purposes.

Specific retention periods may vary depending on the type of information and applicable legal requirements.

7. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

You are responsible for maintaining the security of your account credentials.

Never share your password, OTP, authentication codes or payment credentials with anyone claiming to represent CVTiger.

8. International Data Processing

CVTiger is designed to serve users globally.

Depending on the services and infrastructure we use, personal information may be processed or stored in countries other than the country in which you live.

Where applicable, we take reasonable measures required by applicable law when transferring or processing personal information internationally.

9. Cookies and Similar Technologies

CVTiger uses cookies and similar technologies to:

• Keep you signed in
• Maintain sessions
• Remember preferences
• Provide essential functionality
• Understand website usage
• Improve performance
• Measure marketing and advertising performance where applicable

For more information, see our Cookie Policy.

10. Marketing Communications

We may send service-related communications such as:

• Account notifications
• Payment confirmations
• Security alerts
• Product updates
• Important service announcements

Where required by applicable law, we will obtain appropriate consent before sending promotional communications.

You may unsubscribe from marketing communications using the available unsubscribe mechanism.

Transactional and security-related communications may continue where necessary to provide the service.

11. Third-Party Links

CVTiger may contain links to third-party websites or services.

We are not responsible for the privacy practices, content or security of third-party websites.

We encourage you to review their privacy policies before providing personal information.

12. Children’s Privacy

CVTiger is intended for users who are legally permitted to use the service under applicable law.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us in violation of applicable requirements, please contact us so that we can investigate and take appropriate action.

13. Your Privacy Rights

Depending on where you live and the laws that apply to you, you may have rights relating to your personal information, which may include:

• Accessing your personal information
• Correcting inaccurate information
• Requesting deletion
• Requesting information about processing
• Withdrawing consent where processing is based on consent
• Objecting to or restricting certain processing
• Requesting portability of certain information
• Filing a complaint with an applicable privacy or regulatory authority

The availability of these rights depends on applicable law.

To exercise a privacy right, contact us using the official contact information published on the CVTiger website.

We may need to verify your identity before completing certain requests.

14. Account Deletion

Where supported, you may request deletion of your CVTiger account.

Account deletion may result in the loss of access to resumes and other account information.

Information that we are legally required or legitimately permitted to retain may remain stored for the applicable retention period.

15. Data About Other People

If you submit information about another person, such as a reference, colleague or employer contact, you are responsible for ensuring that you have an appropriate basis or permission to provide that information where required by applicable law.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make material changes, we may provide notice through the website, email or another appropriate method.

The updated policy will be published on this page with a revised “Last updated” date.

17. Contact Us

If you have questions about this Privacy Policy or how CVTiger processes personal information, contact us using the official support or privacy contact published on the CVTiger website: support@cvtiger.tech.

Do not send passwords, OTPs, CVV numbers or other authentication credentials when contacting us.